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Find NDIS support

If your mental health is likely to affect your daily life in the long-term, we can help you make the most of your NDIS plan.

Get started on your journey with leading NDIS provider Stride

The NDIS provides lifelong funding to people with mental health concerns – helping individuals work towards their recovery goals and live with hope and optimism.

Find out more about the NDIS services we offer

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Therapeutic Support

Therapy programs for people whose NDIS plan includes Improved Daily Living support.

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Support Coordination

Someone to help you coordinate and implement your NDIS plan and support.

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Residential Services

Supported Independent Living for those with a diagnosed mental health condition.

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Recovery Coaching

Holistic support for people living with a diagnosed psychological disability.

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NDIS Story

Since I’ve been with Stride I have been very happy, and they helped me to lose weight. I love being here and I feel supported with my daily activities.

Frequently asked NDIS questions

Many people find the NDIS confusing at first. Here are some of the most common questions we get asked.

What is the NDIS?

The NDIS is for people with a significant disability that affects their everyday life. It provides funds straight to individuals (if they want) – giving people more choice and control over the kind of support they’d like.

How does the NDIS work?

Individuals apply for funding through the National Disability Insurance Agency (NDIA). If they’re eligible, the NDIA will set up a meeting with the individual to help understand their goals and decide on their funding.

At Stride, a support worker can help you every step of the way. You can also contact the NDIA directly on 1800 800 110 or

Who’s eligible?

You may be eligible if:

  • You live in Australia and are an Australian citizen, permanent resident or hold a protected special category visa.
  • You’re between the age of 7 and 65
  • You have a disability that’s permanent (or likely to be so) which affects your ability to communicate, interact socially, move safely around your home and the community or manage your personal care or banking.

Read more on NDIS eligibility or access the full criteria here.

What happens if I use Stride but I’m not eligible for the NDIS?

For the moment, all our programs are running as usual. We plan to continue providing services to people over 65 and those not eligible for the NDIS – and are in the middle of negotiating for future support from the government and primary health networks to keep doing so.

Will the NDIS affect my Disability Support Pension?

Not at all. The NDIS doesn’t affect income supports like your Carer Payment, Carer Supplement, Carer Allowance or your Child Disability Assistance Payment.

What does the NDIS fund?

The NDIS is designed to help you:

  • Achieve your goals
  • Become as independent as possible
  • Develop skills for everyday life
  • Get involved in the community
  • Participate in education or work and earn money

This means providing (reasonable) support in areas including:

  • Mobility
  • Communication
  • Self-care and self-management
  • Social interactions
  • Learning
  • Building skills for social and economic participation

Does the funding rollover if I don’t use it in 12 months?

In most cases, no. But your plan gets reviewed every 12 months – and so does your funding.

When can my plan be reviewed?

Usually plans can be reviewed near their end date. But if there’s been a big change in your life it’s possible to ask for an earlier review.

Can I manage my own funds?

Yes. Although you’ll need a separate bank account to keep your NDIS funds. You’ll also have to:

  • Source and arrange your support
  • Pay your chosen providers
  • Manage your plan expenditure, including submitting ‘My Plan Purchases’ forms to NDIA
  • Keep records of all your plan purchases and provide them to NDIA

If you’d like someone to manage your funds, you can visit a Plan Management Provider. This can be discussed at your NDIA planning meeting.

Can I use other service providers?

Absolutely. NDIS funding is designed to put you in control – so you’re free to choose which service provider you want. Just remember that if you use the NDIA to manage your plan, they must be a registered NDIS service provider.

What if I’m not happy with my service?

The NDIA has developed a booklet with tips on how to choose safe and quality services – and what to do if you wish to complain.

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Learn about mental health and the NDIS

The NDIS is designed with enough flex to support the varying intensity individuals might experience with their psychosocial disability.

Learn more

Tips on how to apply for the NDIS

Are you eligible? What evidence will you need to provide? Our quick guide breaks down the application process.

Learn How To Apply for NDIS
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See our price guide

Get a better idea of how you might organise your supports by viewing our NDIS price guide page to see how much our services cost.

NDIS referral

Use this form to refer yourself or someone in your care to our services. We’ll get back to you as soon as possible.

NDIS Referral
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