What can we do better?

We’re here to provide the best support possible. So if you’ve found our service useful or have any ideas on what we can do better, please let us know. This includes complaints or compliments you might have about Stride. We welcome all feedback, and will only ever use it to improve your experience with us.

When filling out the form, please give us as much information. If you don’t feel comfortable dealing directly with us, you can also use a Support Person or Advocate.

This webpage and any feedback submissions are not monitored 24/7. If you are experiencing an emergency or crisis, please contact 000, Lifeline +61 13-11-14 or Suicide Call Back Service.

More information

Further information on our policy on providing feedback, a complaint or a compliment can be found here along with what to do if you would like an advocate or support person.

Feedback and Complaints Information

Advocacy Information