Quick Exit
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Information for immediate assistance

Urgent help resources

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Are you or anyone you know, in a crisis and need immediate help?

Call 000 – emergency services

Emergency ambulance, fire or police

Call 13 11 14 – Lifeline’s Crisis Hotline

24 hr crisis support & suicide prevention

Australia-wide

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Beyond Blue

Beyond Blue is an Australian mental health and wellbeing support organisation. They provide support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.

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Lifeline

Lifeline is Australia’s 24/7 crisis support and suicide prevention service, offering free and confidential help via phone, text and online chat. Trained Crisis Supporters provide compassionate, non-judgmental support to people in emotional distress or at risk of suicide, helping them feel heard and connected to hope.

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Suicide Call Back Service

Avalible to anyone affected by suicide, whether you’re feeling suicidal, worried about someone, bereaved, or a health professional seeking support.
24/7 support is delivered by qualified counsellors via phone, online chat or video with follow‑up support available.

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Kids Helpline

Kids Helpline is Australia’s free, confidential, 24/7 telephone, webchat and email counselling service for young people aged 5–25. Kids Helpline also supports their parents and carers of young people. Qualified counsellors can help with a range of issues families face from mental health, to bullying and relationships

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13 YARN

13 YARN is a free 24/7, national crisis support line for Aboriginal and Torres Strait Islander people, offering confidential, culturally safe and one-on-one support with a lifeline trained Aboriginal and Torres Strait Islander Crisis Supporter. 

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Australian Capital Territory

Mental Health Triage Service

Available 24 hours, 7 days per week, for people who have concerns about their own or someone else’s mental health.

Victoria

Nurse-On-Call

NURSE-ON-CALL puts you directly in touch with a registered nurse for caring, professional health advice around the clock.

 

Western Australia

Mental Health Emergency Response

Phone support from a qualified Mental Health clinician, if someone is experiencing a mental health crisis across WA.

South Australia

Mental Health Triage Service

The SA Health Mental Health Triage Service operates 24 hours a day, 7 days a week.

Queensland

1300 MH CALL – 24-hour specialist mental healthcare

A confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. Your call will be answered by a trained administration officer who will briefly gather some personal information to assist us in providing you the best service.

New South Wales

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Mental Health Line

Mental Health Line is NSW Health’s 24/7 statewide phone service which links people with NSW Health mental health services. It is a free service.

Tasmania

Access Mental Health Helpline

Access Mental Health is a mental health support, triage, and referral phone line delivered by the Department of Health, Tasmania in partnership with Lifeline Tasmania.

Stay up-to-date

Quarterly updates, stories and news from the Stride community.

Service FAQs

Following are some frequently asked questions about accessing support, costs and types of care.

Learn more about Strides services and partners

Stride has 118 years of experience supporting people with mental health concerns in the community. Today we work collaboratively with health organisations and government partners through Australia to meet the mental health needs of local communities.