-

Safe Space Blacktown

24 Panorama Parade, Blacktown NSW 2148
Get directions

Service overview

Safe Space Blacktown is a warm, welcoming, non-clinical, place that people 16+ can freely go to if they are experiencing suicidal thoughts, emotional distress, mental health concerns, isolation or loneliness and are seeking connection and support.

Services and support types

  • Sensory therapy

About

Safe Space Blacktown is a warm, welcoming, non-clinical place that people 16+ can freely go to if they are experiencing suicidal thoughts, emotional distress, mental health concerns, isolation or loneliness. It is an effective and accessible alternative to the local hospital department. No appointment is needed and services are free of charge. 

Safe Spaces provide a place for people experiencing suicidal thoughts and feelings or emotional distress to access support when they need it, in a calm and caring environment. They are a collaborative and innovative concept that works for the local community they are situated in. The space and support available have been designed in partnership with people who have been through tough times themselves and understand what does and doesn’t work.

Safe space Blacktown front door

How to access support

No referral or appointment needed, a free, walk-in service and an alternative to hospital emergency departments for people experiencing psychological distress.

If you or someone you care about needs support, you can visit us on the above days. Alternatively, if you or someone you know need support outside of these hours or crisis support, call Lifeline on 13-11-14.

What to expect

Our space is designed to help you feel at ease from the moment you walk in. We’ll take the time to listen and understand what’s going on for you, no pressure, no judgment, just a chat that’s all about you.

Guests tell us that having another option for keeping safe is really important; “It is so great to have a place to come that is an alternative to ED while you can just chill and get help. It is better than ED, the wait at ED with no one to talk to is hard. In Safe Space there was no wait, [I was] given time to sit and sort my brain out with someone to talk to if needed.”

The staff at Safe Space Blacktown are Peer Support Workers, (people with a lived experience of mental health issues) and non-clinical Mental Health Support Workers.

 

Nearby services

NDIS support – Blacktown

Our Support Coordination team will help you access the support you need from your NDIS plan.
 
Close up image of someone scrolling on their phone

Are you or anyone you know, in a crisis and need immediate help?

Call 000 – emergency services

Emergency ambulance, fire or police

Call 13 11 14 – Lifeline’s Crisis Hotline

24 hr crisis support & suicide prevention